美國(guó)艾斯瑞通信系統(tǒng)公司(Interactive Intelligence Inc. Nasdaq:ININ)(簡(jiǎn)稱“艾斯瑞公司”)將參加10月28-30日在中國(guó)北京舉行的“2014中國(guó)（第十屆）呼叫中心行業(yè)峰會(huì)暨亞太客戶中心協(xié)會(huì)領(lǐng)袖聯(lián)盟博覽”。（http://www.ctiforum.com/expo/2014/award2014/index.htm>）。
Interactive Intelligence Group, Inc. (NASDAQ: ININ) is a global provider of contact center, unified communications, and business process automation software and services designed to improve the customer experience.
Our Numbers
Founded in 1994 and backed by more than 6,000 customers worldwide, Interactive Intelligence is profitable and debt-free with 2013 revenues of $318.2 million, an increase of 34 percent over 2012.
Our Solutions
Our IP business communications solutions unify every aspect of contact center and enterprise interactions for reduced costs, simplified management, and improved customer service.
Contact Center - Cloud or on-premises, get everything your contact center needs to offer consistent, world-class service in a single-platform, all-in-one IP communications software suite.
Unified Communications - Support your entire enterprise with a single-platform, all-software IP PBX application suite that easily integrates with your existing business applications.
Business Process Automation - A unique and cost-effective communications-based process automation application that applies proven contact center technologies to capture, prioritize, route, escalate, track and manage work throughout the entire business process lifecycle.
Our Customers
Interactive Intelligence customers represent a wide range of brand-name companies, including AIG, American Red Cross, Angie’s List, ASPCA, BH Photo, BMW, CarMax, Coca Cola, Crutchfield, Eli Lilly and Company, Finish Line, GROUPON, Harrah’s, Harvard University, Honda, Hydro-Québec, IKEA, John Deere, Kohl’s, Motorola, Nationwide, Random House, Rolex, Sony, Trader Joe’s, UNUM, US Airways, Volvo, Walgreens, and many more.
